Yes. We recommend ” A practical Guide to Usability Testing” by Dumas and Redish

Yes it is true. We love NNGroup (formerly useit.com). Jacob Nielsen is a good dude. He won’t mind his free content reflected here and there.

Same thing. No relation. Please don’t ask about Boston times or Chicago times.

It’s funny you asked. No. We just played with the “times” in our URL. Got your attention, hah?